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Below is the integrated onboarding mini-course for moderators, admins, and advertisers, incorporating the group rules and ensuring they align with your standards: Awakened Souls and Infinity Groups: Moderator, Admin, and Advertiser Onboarding Mini-Course Welcome • Introduction to Your Role: • Welcome to the leadership team of Awakened Souls Dating and Relationships and Infinity Groups! • As a moderator, admin, or advertiser, you are a guardian of this sacred space where members explore spirituality, dating, and relationships. • Your role is essential in upholding our mission to create a supportive, respectful, and transformative environment. Module 1: Group Rules and Code of Conduct • Core Guidelines: • Live and Let Live: Respect everyone’s unique journey without imposing beliefs. • Respect and Kindness: Treat every member with dignity and respond to disagreements with maturity. • Supportive Environment: Encourage growth, provide advice, and refrain from judgmental or condescending language. • Constructive Feedback: Offer feedback meant to uplift and avoid unsolicited critiques. • Confidentiality: Protect the privacy of group members and their shared experiences. • Expectations of Moderators, Admins, and Advertisers: • Familiarize yourself with these rules to enforce them consistently. • Lead by example by embodying respect, compassion, and professionalism. Module 2: Processes for Moderation and Admin Tasks 1. Content Moderation: • Approve posts that align with the group’s mission and values. • Remove inappropriate or irrelevant posts (e.g., spam, trolling, or offensive content). 2. Handling Violations: • Issue warnings for minor infractions. • Enforce temporary suspensions for repeated or severe violations. • Apply a permanent ban for continued misconduct or egregious violations. • Document violations in the team log for transparency. 3. Conflict Resolution: • Address member concerns privately with empathy. • Escalate unresolved issues to senior admins. Module 3: Community Standards for Group Engagement 1. Respect and Inclusion: • No tolerance for hate speech, harassment, or discriminatory comments. • Create an inclusive environment for all members, regardless of race, gender, orientation, or beliefs. 2. Mindful Posting: • Keep posts relevant to the group’s mission. • Avoid re-sharing personal content from other platforms without context or connection to the group. 3. No Trolling or Spam: • Remove inflammatory comments and spam immediately. • Redirect discussions to ensure they remain constructive and meaningful. Module 4: Advertiser Guidelines 1. Posting Rules: • Advertisers must follow the 80/20 rule: 80% value-driven content, 20% promotion. • Each post should provide personal stories or advice that aligns with the group’s goals. 2. Event Listings: • Submit all event promotions for prior approval by the admin team. • Ensure events offer value to the group members. 3. Building Trust: • Advertisers should engage with members through live sessions, comments, and authentic interactions. Module 5: Leadership Communication and Tools 1. Communication Protocols: • Use the team chat for real-time updates and discussions. • Attend weekly check-ins with other team members to align strategies and share insights. 2. Moderation Tools: • Enable Facebook’s keyword alerts for flagging rule violations. • Use pinned posts for FAQs and consistent reminders of group rules. Module 6: Scenarios and Best Practices 1. Examples of Common Challenges: • Scenario 1: A member posts a disrespectful comment. • Action: Remove the comment, warn the member, and document the incident. • Scenario 2: An advertiser posts promotional content without providing value. • Action: Privately message them about the 80/20 rule and guide them on how to adjust their posts. • Scenario 3: A heated debate turns into personal attacks. • Action: Pause comments, remind members of group rules, and mediate the discussion. 2. Interactive Exercises: • Role-playing scenarios where you practice addressing violations. • A quiz on group rules to solidify understanding. Module 7: Consequences of Violating Standards 1. For Members: • Warnings for minor violations. • Temporary suspension for repeated or serious violations. • Permanent bans for severe misconduct. 2. For Team Members: • Team members who fail to enforce or follow rules will receive feedback and guidance to improve. Module 8: Certification and Ongoing Support • Final Quiz: • A short assessment covering the key points from the course. • Certification: • Upon completion, receive a digital certificate acknowledging your role as a certified moderator/admin/advertiser. • Support System: • Ongoing access to training materials and a private leadership group for collaboration. This onboarding mini-course is designed to create clarity, ensure consistency, and empower your team to maintain the high standards of your community. Let me know if you’d like me to format this for a specific platform or create additional materials like quizzes or videos!
You can also join this program via the mobile app. Go to the app